Room Service Order Taker

M/S. B. NANDI

Rajnandgaon, Chhattisgarh, India

• To be responsible for charging all Food and Beverage and miscellaneous items in the In Room Dining.
• To answer In Room Dining telephones and advise, assist and take orders correctly, recommending and selling as appropriate, according to In Room Dining core standards.
• To know and check daily all menus and wine lists especially daily and weekly specials etc.
• To upsell to guests and help guests make a full selection of our products.
• To issue guest orders to waiters in absence of the Assistant Manager or Supervisor.
• To monitor timing of all orders and advise the Assistant Manager or Supervisor of any delays or problems occurring.
• To contact guests if there are delays or challenges with an order, with the Assistant Manager or Supervisor s input.
• To check orders for quality and presentation where possible when leaving In Room Dining in absence of the Assistant Manager or Supervisor.
• To prepare all documentation for mini bar waiters in the absence of the Assistant Manager or... More Detail

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