Call Center Operator

AAS COMMUNITY

Makassar, Makassar City, South Sulawesi, Indonesia

Company Description

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Role Description

This is a full-time on-site role for a Call Center Operator at our Makassar location. The Call Center Operator will be responsible for handling customer inquiries, resolving customer complaints, and providing exceptional customer service. The Call Center Operator will also be responsible for maintaining accurate records of customer interactions, processing customer orders, and managing customer accounts.

Qualifications
• Strong communication skills, both written and verbal
• Excellent problem-solving skills and ability to think on your feet
• Great interpersonal skills and ability to handle difficult situations professionally
• Ability to multitask and manage time effectively
• Experience with customer service, call center operations, or related field
• High school diploma or equivalent; some college education or vocational training preferred More Detail

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