Technical Customer Support Representative

Jobson Computers

Gurdaspur, Punjab, India

Company Description

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Role Description

Jobson Computers is seeking a Technical Customer Support Representative for a full-time, on-site role in Gurdaspur. The Technical Customer Support Representative will be responsible for providing technical support to customers, identifying and diagnosing software and hardware issues, and working with cross-functional teams to resolve technical problems. Additionally, this role involves maintaining accurate records of customer interactions and collaborating with team members to improve customer service and retention.

Qualifications
• High school diploma or equivalent
• Experience providing customer support in a technical environment
• Proficiency in troubleshooting software and hardware issues
• Excellent verbal and written communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Demonstrated attention to detail and excellent organizational skills

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