Customer Care Representative

Updated: March 06, 2024 01:16 AM GMT

Full-time Job in Panchkula, Haryana

cresta kans

Panchkula, Haryana, India

Join Our Team as a Customer Care Representative! (International Domestic Process)

Are you passionate about providing exceptional customer service and resolving inquiries with a smile? We're looking for a talented individual to join our team as a Customer Care Representative!

Position: Customer Care Representative

Location: [Chandigarh Mohali]

Responsibilities
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product/service-related questions, troubleshooting, and issue resolution.
• Provide personalized support and guidance to ensure a seamless customer experience.
• Collaborate with internal teams to address customer concerns and improve processes.
• Maintain accurate records of customer interactions and follow up as needed.

Requirements
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-centric mindset.
• Previous experience in a customer support role... More Detail