DIRECT SALES OFFICER/ UNDERWRITER

ORCHID HR

Mombasa, Kenya

JOB TITLE: DIRECT SALES OFFICER/ UNDERWRITER

INDUSTRY: INSURANCE

LOCATION: MOMBASA

KEY TASKS AND RESPONSIBILITIES

• Managing the renewals cycle by ensuring the terms/notices are dispatched

• Maintain good relationships with intermediaries/direct customers and ensure maximum retention of profitable accounts.

• Participate in renewal meetings with intermediaries and clients to review and retain renewal business.

· Initiate approval of renewal terms in liaison with the underwriting team

• Arranging and attending renewal review meetings with intermediaries

• Closing the renewal business Ensuring renewal confirmations and obtaining the risk notes

• Ensure premiums payments plans are obtained at the point of confirming renewals.

• Seek opportunities to cross-sell or upsell to existing clients by reviewing insurance portfolios.

• Provide excellent and prompt service for maintenance of a positive reputation for the business.

• Resolve any customer complaints/issues/concerns in a... More Detail

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