Client Support Specialist

Updated: March 06, 2024 03:15 PM GMT

Part-time Job in Goffs, Nova Scotia

Porter Airlines

Goffs, NS, Canada

Job Summary

Reporting to the Station Manager, Halifax; the Customer Service Representative contributes to the efficient day-to-day operations of the department.

Duties & Responsibilities Provide high-quality customer service Check-in passengers for flights at the ticket counters by assigning seats, directing passengers to their gates, and checking documentation for flights while ensuring the timely and accurate delivery of passenger luggage Perform pre-flight check-in procedures by assigning seats, making gate announcements, issuing boarding passes and boarding the flight Monitor carry-on luggage and aircraft doors Assist passengers with special needs such as disabled and wheelchair passengers, and unaccompanied minors Assisting arriving passengers and oversee the International Arrivals baggage area Provide assistance to passengers whose baggage is mishandled or damaged Complete reports (BIR's) and handle entire tracing to recovery of mishandled bags Arrange transportation method to... More Detail