Order Taker - La Festa Phu Quoc, Curio Collection by Hilton
Updated: March 06, 2024 06:51 PM GMT
Hilton
Phu Quoc, Kien Giang, VietnamAs a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.
What will I be doing?
As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards:
• Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
• Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders
• Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team
• Responds to all emergency call which includes monitoring the alarm system
• Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation
•... More Detail
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