International Customer Service - In Mesra - Jharkhand

Updated: March 06, 2024 07:26 PM GMT

Full-time Job in Mesra, Jharkhand

Logic Planet

Mesra, Jharkhand, India

Job Description for International Customer Service Representative

International customer service representatives are responsible for providing support and assistance to customers from different countries and cultures. They are the first point of contact for customers who have questions, concerns, or issues with a company's products or services. The role requires excellent communication skills, cultural sensitivity, and the ability to work in a fast-paced environment.

Responsibilities

1. Responding to customer inquiries: International customer service representatives are responsible for answering customer inquiries via phone, email, or chat. They must be able to provide accurate and timely information to customers and resolve any issues they may have.

2. Providing technical support: In addition to answering general inquiries, international customer service representatives may also provide technical support to customers who are experiencing issues with a company's products or... More Detail