Customer Support Intern

Updated: March 06, 2024 07:40 PM GMT

Internship Job in Karala, Gujarat

Moonhive

Kerala, Gujarat, India

**Roles and Responsibilities**:
- Provide excellent customer service by answering customer questions and concerns.
- Troubleshoot technical issues and resolve them promptly.
- Escalate complex issues to senior team members when necessary.
- Assist in the onboarding of new customers by providing product demonstrations and training.
- Collaborate with the product and engineering teams to identify and resolve issues.
- Maintain accurate and detailed customer records and data.
- Continuously improve customer service by identifying areas for improvement and making recommendations.
- **Requirements**:

- Currently enrolled in a bachelor's degree program in a related field.- Strong communication and interpersonal skills.
- Ability to multitask and prioritize effectively.
- Strong problem-solving skills.
- Experience working in a fast-paced environment.
- Ability to work independently and as part of a team.
- Strong attention to detail. More Detail