Guest Relations Officer
Updated: March 08, 2024 08:40 PM GMT
Full-time Job in Raiwind, Punjab
Jawa Foods
Raiwind, PakistanThe Guest Relations Officer is responsible for ensuring guests have an enjoyable dining experience at the restaurant. The GRO is expected to maintain a positive and professional attitude at all times and work towards building a loyal customer base for the restaurant.
Responsibilities:
• Greet and welcome guests as they arrive at the restaurant
• Manage reservations and ensure guests are seated promptly
• Respond to guest inquiries, concerns, and complaints in a timely and professional manner
• Build strong relationships with guests to enhance their dining experience and encourage repeat business
• Ensure guests are aware of restaurant promotions and special events
• Assist with organizing and managing events at the restaurant
• Work with other staff members to ensure the restaurant is running smoothly
• Maintain accurate guest records and compile reports as required
Requirements:
• A minimum of a high school diploma or equivalent
• Proven customer service experience in the... More Detail
Companies Hiring in Raiwind, Punjab
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