Call-Center Representative – Jobs near me

Axis Bank

Shahjahanpur, Uttar Pradesh, India (+31 others)

Join Axis Bank as Call-Center Representative nearby to resolve issues of customers as an Inbound/ Outbound calls, The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries. keeping customer satisfaction at the core of every decision and behaviour.

Post : Call Center Representative (RM / Sr. RM)

Education: Min 12th passed / Any Graduation.

Pre-requisite: Excellent Typing and Communication skills.

Experience: Min 6 months experience – Freshers welcome provided they have excellent English grammar.

Working days: 6 days working

Roles & Responsibility at Axis Bank :

• Identify and assess customers needs to achieve satisfaction

• Provide accurate, valid and complete information by using the right methods/tools

• Can handle customers complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and... More Detail

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