Technical Support Specialist

PickTrace, Inc.

Ciudad Guzmán, Jalisco, Mexico

WHAT IF…

You could use your people skills to help an entire industry become more efficient with technology? At PickTrace, we are digitizing the agriculture industry in a big way, and that’s why we are looking for a Technical Solutions Specialist to join our Team.

You will play a critical role in the success of our growing customer base, and find genuine fulfillment in helping others. As a Technical Solutions Specials (TSS), you’ll utilize strong problem-solving and people skills to help save our customers time and resources via one-call resolutions, giving our clients the confidence to understand, use, and evangelize the PickTrace product suite.

This role will report directly to the Manager, Customer Success & Support.

Candidates located in Ciudad Guzman, Jalisco preferred. This role is fully remote in Mexico, though there will be coworking and travel opportunities.

WHAT WILL YOU DO
• Learn functionality of tools and systems offered by PickTrace to optimize customer experience... More Detail

Apply Now

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