Quality Analyst | Antipolo
Updated: March 09, 2024 12:02 PM GMT
TaskUs
フィリピン パンパンガ州 アンヘレス (他 1 件)It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!
So what does a Quality Analyst do? Think of yourself as the go-to person for Teammates and clients that helps analyze, evaluate, and resolve back-end issues affecting their day-to-day tools, performance, and processes.
Imagine yourself going to work with one goal in mind: to ensure that Teammates maintain their Ridiculously Good quality of work and comply with our Ridiculously Amazing processes. Your main tasks center on being the first level of escalation in fixing problems and ensuring that clients' complaints are resolved in a timely manner and avoided in the future.
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