Hmd Trucking Driver Relations Specialist (San Andrés Cholula)

About Us
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr