Female Support Project Coordinator

Linkage Web Development

Baguio, Benguet

WE RECOGNIZE YOU'RE NEW TO THIS ROLE AND ARE EAGER TO EQUIP YOU WITH THE KNOWLEDGE NECESSARY. TO ENSURE YOUR SUCCESS, WE REQUIRE A SUPERIOR COMMAND OF THE ENGLISH LANGUAGE AS WELL AS ENTHUSIASM FOR TECHNOLOGY.

Your Workload
• Intercept Live Chat : Engage with customers through live chat, providing timely and effective support.
• Phone Support : Offer assistance to customers via phone, addressing inquiries and resolving issues professionally.
• Account Management : Manage customer accounts, ensuring a positive and productive relationship between clients and our organization.
• Assist the project manager in creating project plans and timelines
• Communicate with clients, developers, and other stakeholders
• Coordinating tasks and schedules for team members
• Track project progress and make adjustments as needed
• Assist in troubleshooting and problem-solving as issues arise
• Help to ensure that projects stay within budget and on schedule
• Participate in meetings and conference calls... More Detail

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