Phone Banking Officer - Kapurthala

Updated: March 10, 2024 05:05 AM GMT

CorpZop

Kapurthala, Punjab

As a Phone Banking Officer at Kapurthala, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.

Job Title: Phone Banking Officer

Company: India's Fastest-Growing Bank

Job Location: Kapurthala, Punjab (PAN India Opening)

Salary Range: ₹18,000 - ₹23,000 per month + Incentive

Education: Graduation and above

Experience: Fresher, 0-1 years of experience from any field

Key Responsibilities:

Bank's Phone Banking services at Kapurthala help customers avail a host of banking features primarily through the phone channel. The Phone Banking Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey, and relaying customer feedback to product teams.

Key Duties and Tasks:
• Handling and resolving customer complaints/ queries over phone
• Providing customers with relevant... More Detail