Phone Banking Officer - Darjeeling
Updated: March 10, 2024 05:12 AM GMT
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Darjeeling, West BengalAs a Phone Banking Officer at Darjeeling, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.
Job Title: Phone Banking Officer
Company: India's Fastest-Growing Bank
Job Location: Darjeeling, West Bengal (PAN India Opening)
Salary Range: ₹18,000 - ₹23,000 per month + Incentive
Education: Graduation and above
Experience: Fresher, 0-1 years of experience from any field
Key Responsibilities:
Bank's Phone Banking services at Darjeeling help customers avail a host of banking features primarily through the phone channel. The Phone Banking Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey, and relaying customer feedback to product teams.
Key Duties and Tasks:
• Handling and resolving customer complaints/ queries over phone
• Providing customers with relevant... More Detail
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