Customer Service Representative

Updated: March 12, 2024 01:09 PM GMT

Cogent E Services

Vadodara, Gujarat

Company Description

Cogent E Services is an end-to-end Customer Experience (CX) solutions provider, offering omni-channel solutions for customer sales and support through voice and non-voice channels, back office solutions, transformative services, and digital marketing. We leverage customer interaction data analytics and technology to help clients gain insights and manage customer interactions. Our clients span more than 10 industry verticals, including high growth sectors such as banking, financial services, and e-commerce. With a presence in seven cities across India, we provide services in more than 10 languages, including English, Hindi, and regional languages.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Vadodara. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a positive customer experience. The role will involve handling... More Detail