Business Develpoment Executive

Updated: April 13, 2024 03:51 PM GMT

Cogent E Services

Nanjangud, Karnataka

Opening For

Business Development Executives - Operations

Answer inbound calls in a timely and friendly manner

Evaluate problems and complaints of the callers and provide proper solutions to them

Respond to the needs of customers and provide personalized service

Provide information on the companys products or services and generate interest in the offer

Upsell products and services

Research needed information using available resources

Process orders, forms, and applications

Route calls to other team members whenever needed

Make relevant notes from customer interactions

Identify any issues that customers might be struggling with

Report on customer feedback

Complete call logs and reports

Manage & update customer databases

Follow-up on customer calls

Boost customer loyalty by offering a proper experience over the phone

Job Location - Mangalore (Karnataka)

Organisation - Cogent E Services Pvt Ltd

Min Qualification - Graduate/Under graduates

CTC : Upto 144000... More Detail