Operations Manager - Microfinance

Updated: March 14, 2024 02:27 PM GMT

Bajaj Finserv

Channarayapatna, Karnataka

Job Purpose

To manage the Operations of Branch assigned

Duties And Responsibilities
• Process Management

 This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service.

 Take end to end ownership of Disbursement TAT.

 Ensure effective cash management at Branch.

 Ensure Adherence to vaulting process and policy.

 Monitor EOD and BOD activities related to respective branches and resolve issues.

 Audit query response and resolution.

 Identify and provide inputs to bring automation in processes.

 Identify need for additional BC/Banking points for cash deposition.

 Sharing of Best practices with other branches.
• Team development

 Participate in providing training to sourcing team and vendors.

 Support in generating business ideas and taking it to implementation.

Major Challenges

Following Decisions Are Taken By The Role

 Identify projects... More Detail