Branch Operations Manager

DBS Bank

Channarayapatna, Karnataka

Job Purpose

This position exists to managing and control the branch operations and for ensuring smooth functioning of the branch set up and contribute to achieving the P&L objective. This role would create the second in command for the Branch Manager.

The position is expected to accomplish a clean audit rating by handling transactions in line with regulatory and internal guidelines and also to meet the expectations of internal and external clients. This position is also expected to supervise and guide staff on all operational & P&L related deliverables.

Key Accountabilities
• Manage & supervise various functions of Operations of the branch as per defined process notes and in line with regulatory and compliance guidelines
• Adherence to agreed TATs with business thereby ensuring customer satisfaction
• Manage audit at branch and ensure minimum satisfactory rating at all times
• Ensure that the workload distribution is done basis the volumes and transactions are authorised in a... More Detail

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