Remote Customer Service Specialist

Monde Nissin

Caloocan, Metro Manila

Job Description : Monde Nissin is looking for a Remote Customer Service Specialist to join our team based in Caloocan, NCR, Philippines.

This part-time role is an entry-level position ideal for individuals with 1 year of experience in customer service. As a Remote Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients in a remote setting.

Responsibilities : - Manage customer inquiries and concerns through various communication channels such as phone, email, and chat- Ensure timely and accurate responses to customer queries- Provide product information and assistance to customers- Handle customer complaints and issues in a professional and empathetic manner- Escalate complex issues to the appropriate department for resolution- Maintain a high level of customer satisfaction and retention- Collaborate with other team members to improve overall customer experienceRequirements : - Passionate about customer service and helping... More Detail

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