Regional Supervisor (Service Delivery)

Jobberman Nigeria

Lekki

Responsibilities:
• Provide Leadership: lead a team of Neo EMR Account Holders, keep them motivated and to perform at a high levels.
• Customized Deployment: Customize NeoEMR deployment strategies to address the unique challenges and resources of government hospitals, with a primary focus on customer satisfaction.
• Frontline Engagement: Build strong relationships with hospital staff, listen to their concerns, and oversee the smooth integration of NeoEMR, prioritizing customer satisfaction.
• Language Proficiency: Leverage fluency in Hausa, Yoruba, and English to communicate effectively with hospital staff, patients, and local communities, ensuring their satisfaction.
• Technical Support: Collaborate with the technical team to address hardware and software issues, providing on-site assistance while maintaining a focus on customer satisfaction.
• Training and Education: Develop and deliver training programs to hospital staff, bridging the gap between technical excellence and practical... More Detail

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