Amazon Recruitment - Help Desk Post

Updated: March 27, 2024 06:09 PM GMT

Amazon

Majhimunda, Odisha (+15 others)

Amazon Recruitment

The Help Desk Technician is the first point of contact for Amazon employees with technical issues. They provide troubleshooting support for a wide range of hardware, software, and network problems. The Help Desk Technician is responsible for resolving issues quickly and efficiently, and providing excellent customer service to Amazon employees.

Amazon Jobs Near Me

Responsibilities:

• Provide first-level support to Amazon employees with technical issues.

• Troubleshoot and resolve a wide range of hardware, software, and network problems.

• Document and track all customer interactions.

• Escalate unresolved issues to the next level of support.

• Provide training and support to other Help Desk Technicians.

Amazon Career

Skills:

• Strong technical knowledge of computers, hardware, software, and networks.

• Excellent customer service skills.

• Ability to troubleshoot and resolve problems quickly and efficiently.

• Strong written and verbal communication... More Detail