Area Manager Operations And Service

Updated: March 29, 2024 12:07 AM GMT

Bajaj Finserv

Arambag, West Bengal

Job Summary . Area Manager - Operations and Service Job Purpose 'This position is open with Bajaj Finance Ltd.' Job Duties & Key Responsibilities . Duties and Responsibilities - 'To Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service To Sales Numbers - To Ensure all cash management services at the branch are delivered - Achieve Service Related TAT & specific deliverables like Generating Tokens FTR TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives... More Detail

Apply Now