Front Office Executive

confidential

Panchgani, Maharashtra

Job Number 24051726
Job Category
Rooms & Guest Services Operations
Location
Courtyard Mahabaleshwar, 19/B Metgutad Panchgani-Mahabaleshwar Road, Mahabaleshwar, Maharashtra, India
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Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts... More Detail

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