EUC Engineer

Updated: March 02, 2024 04:47 PM GMT

Full-time Job in Moka, Moka District

The Rank Group

Moka, Mauritius

Job Description

As part of the off-shore EUC Support Engineer team you will be based in our Mauritius Office. You will be providing excellent technical and customer support for remote, and field based corporate staff in our global offices and remote support to colleagues in our Mecca Bingo and Grosvenor Casinos retail environments in the UK.

You will be responsible for contacting end users and remotely investigating and resolving all EUC device, software issues and service requests and will work closely with our onshore EUC support teams where necessary to drive tickets to completion. You'll get great exposure to resolving security vulnerability alerts and contacting end users to perform security scans.

What will you be doing?

As a crucial member of our dynamic IT team, you will be responsible for administering, maintaining, and upgrading device client management tools such as Microsoft Endpoint Manager, SCCM, Intune, and JAMF. Your expertise will shine as you troubleshoot and... More Detail