Airport Services Duty Officer - Hanoi, Vietnam

Updated: April 06, 2024 01:32 AM GMT

Qatar Airways

Hanoi

We are recruiting for an Airport Services Duty Officer based in Hanoi, Vietnam.

In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights. You will also have overall control of the shift as a direct representative of the Airport Services Manager. You will also ensure punctuality and safety of all Qatar Airways operations.

Accountabilities
• Responsible for the day-to-day operations and acts as liaison between airport service providers, and users.
• Provides input and recommendations to management to improve the effectiveness of the daily operations.
• Responsible in ensuring passenger and aircraft handling practices confirm to the safety and security.
• Manage and control manpower on the shift in order to optimize utilization and to maintain staff’s morale and discipline.
• Conducts... More Detail