Call Center Representative

Updated: April 10, 2024 07:51 AM GMT

Social Swirl

Lahore

• Answer calls professionally
• Respond to customer inquiries
• Handle and resolve customer complaints
• Provide customers with product and service information
• Process orders, forms, and applications
• Identify and escalate priority issues
• Coordination with concerned department in cases customer query needs second step follow-up.
• Generate and Follow up of business leads sent to business and reporting of loop closing to line manager.
• Any other task assigned by line manager.

Remuneration Package:
• Full time: PKR 30,000/ - 35,000/-
• 10 Sick Leaves
• 10 Casual Leaves
• 07 Annual Leaves (After completion of one year)

After Completion of Six Months Period Agent will be entitled to the following Benefits:
• Medical Coverage IPD (Hospitalization Coverage for Employee, Spouse and Children)
• Medical Coverage OPD (Hospitalization Coverage for Employee, Parents, Spouse and Children)
• Group life insurance More Detail