Desktop Support Engineer

CI Infotech Pvt Ltd

Ramanagara, Karnataka

We are looking for a Desktop Support Engineer to to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved... More Detail

Apply Now

Similar Jobs

Companies Hiring in Ramanagara, Karnataka

CI Infotech Pvt Ltd

SRI RAKSHA CONSULTANCY SERVICES

UR Infotech

MillerKnoll

EducoHire

Aviom India Housing Finance Private Limited

Client of Cassius Technologies

2COMS Consulting Pvt. Ltd.

Dubai Jobs, Gulf Jobs, Jobs in Dubai, Qatar, Kuwait - Boyen Haddin & The Giant HR Consultant

A1C CLINICS

Gleneagles Global Hospital, Swaasa Jobs

Prime Placement Vision Pvt. Ltd.

Client of Teamlease

Isha Foundation

TeacherOn.com

Aviom India Housing Finance Private Limited

Cargill

Lavya Associates HR Services

Lakshman Kumar

VAS Tribology Solutions Pvt. Ltd.