Front Office Manager

Accor Hotels

Jakarta

Job Description
• As Front Office Manager, you will direct, control and co-ordinate all Front Office operations to provide efficient, prompt, proactive and courteous services, thereby ensuring the hotel achieves its financial and guest satisfaction objectives.
• Lead and manage all aspects of Front Office departments and ensure all service standards are followed with friendly and engaging service
• Seeks feedback on guest satisfaction and resolves problems in accordance with our promise and philosophy of employee empowerment
• Strong and effective communication with all other departments. Conducts and participates in monthly communication meetings
• Creates an environment that allows colleagues to achieve job fulfillment and provides a path for career development.
• Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team

Work Experience
• Service focused personality is essential and previous leadership... More Detail

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