Director of Operations - Hilton Garden Inn Fredericksburg

Updated: April 21, 2024 09:37 AM GMT

Health insurance Job in Fredericksburg, Iowa

Island Hospitality

Fredericksburg, IA

Description

As our Director of Operations, you will supervise the Housekeeping and Front Desk Departments. You will be responsible for ensuring the overall success of the front desk, guest satisfaction, and product quality standards are being met or exceeded.

This position may require flexible scheduling availability.

Requirements

Job Requirements:

Ensure that departments achieve or exceed guest's service expectationsPrepare team member schedules in accordance with budgets and business forecastsEnsure hotel staff is training in financial control procedures for cash, vouchers, inventories, and receivables and that the procedures are regularly followedRecommend local attractions and restaurants for guests to visitInform guests of all hotel services and amenitiesAssist check-in/check-out procedures, telephone procedures, hotel amenities, and computer systemsManage human resources functions including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary... More Detail