Captain

Nidaash Consulting

Ramanathapuram, Tamil Nadu

Job Overview

As a Captain, you will play a pivotal role in delivering an exceptional dining experience to our guests. You will be responsible for ensuring seamless operations during service hours, maintaining high standards of customer service, and fostering a positive team environment.

Responsibilities:

Service Excellence
• Greet and seat guests in a courteous and professional manner.
• Provide menu recommendations and offer assistance with any inquiries.
• Ensure timely and accurate order taking, and relay orders to the kitchen promptly.
• Monitor and ensure the quality of food and beverage presentation before serving.
• Address any guest concerns or complaints promptly and effectively.

Team Leadership
• Lead by example in delivering exceptional customer service and maintaining high standards of professionalism.
• Provide guidance and support to junior staff members, including servers and bussers.
• Coordinate with kitchen staff to ensure smooth communication and efficient... More Detail

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