Captain

Updated: April 25, 2024 11:34 AM GMT

Alliance Recruitment Agency

Patiala, Punjab

Team Leadership:

Lead and motivate the front-of-house team, including servers, hosts, and bussers, by setting a positive example and fostering a culture of teamwork and excellence.

Provide training, coaching, and feedback to team members to enhance their skills and performance.

Guest Satisfaction:

Ensure that guests receive outstanding service from the moment they arrive until they leave, maintaining a warm and welcoming atmosphere throughout their dining experience.

Address any guest concerns or complaints promptly and professionally, striving to resolve issues to the guest's satisfaction.

Service Coordination:

Coordinate front-of-house operations during service hours, including seating assignments, table management, and pacing of service to ensure smooth and efficient operations.

Communicate effectively with kitchen staff to ensure accurate and timely delivery of food orders.

Quality Control:

Monitor service quality and consistency, conducting regular checks on table... More Detail