Service Design And Introduction Engineer

Updated: April 29, 2024 03:15 PM GMT

Maersk

Tangier

Service Design and Introduction Engineer

Business Environment

This role is key within the Technology Operations Service Operating Model and will work in line with the Global processes that are established within Maersk. Service Design and Introduction is one of several ITIL processes introduced as part of the operational process transformation programme of work. The Service Design and Introduction Lead will have the accountability to ensure: Ensuring key aspects of Service Design and Introduction are completed and signed off through the lifecycle of new and changed services within the operating tower. Work closely with Global IT Services and external supplier and delivery organisations. Coaching on best practice in Service Design and Introduction Mentoring and championing the Service Design and Introduction processes and procedures Supporting the Service Design and Introduction Principal to update and refine the Service Design and Introduction documentation

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