Phone Banking Officer - Katni

Updated: March 03, 2024 09:27 AM GMT

Full-time Job in Katni, Madhya Pradesh

CorpZop

Katni, Madhya Pradesh, India

As a Phone Banking Officer at Katni, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.

Job Title: Phone Banking Officer

Company: India's Fastest-Growing Bank

Job Location: Katni, Madhya Pradesh (PAN India Opening)

Salary Range: ₹18,000 - ₹23,000 per month + Incentive

Education: Graduation and above

Experience: Fresher, 0-1 years of experience from any field

Key Responsibilities:

Bank's Phone Banking services at Katni help customers avail a host of banking features primarily through the phone channel. The Phone Banking Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey, and relaying customer feedback to product teams.

Key Duties and Tasks:
• Handling and resolving customer complaints/ queries over phone
• Providing customers with relevant product and... More Detail