Domain Support Specialist(4)

Ericsson

Noida, Uttar Pradesh

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About this opportunity
This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

We believe in trust – we trust each other to do the right things, and we believe in taking decisions as close to the product and technical expertise as possible!
We believe in creativity – trying new things and learning from our mistakes. and We believe in sharing our insights and helping one another to build an even better user plane.
We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.

What you will do
Will act as single point of contact for customer technical queries.
Should be able to provide workable... More Detail

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