Customer Support ENG (Customer Experience Representative - CX REP )

Nordek

Anywhere

Job Title: Customer Experience (CX) (Customer Support Engineer)

Years of Experience: 2+ Years

Location: India, REMOTE

Company: Nordek

Must Have: Web3 / BlockChain Industry Exp.

Overview:

We are seeking a dedicated and customer-focused Customer Support Analyst to join our team. As a Customer Support Representative & CX Engineer, you will play a crucial role in providing technical assistance and support to our customers, ensuring their satisfaction and success with our products and services. You will be responsible for resolving customer inquiries, troubleshooting technical issues, and providing timely and effective solutions. The ideal candidate will have excellent communication skills, a strong technical background, a sharp learning ability, cross team collaboration skills and a passion for helping customers succeed.

Responsibilities:
• Be the single point of contact for all the assigned products to you for our customers.
• Provide technical assistance and support to customers... More Detail

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