TEAM LEADER- SPA

Updated: May 07, 2024 05:13 PM GMT

Alila Diwa Goa

Majorda, Goa

Summary
• Provide guidance to clients on the procedures at the spa.
• Answer telephone calls, provide accurate information and handle appointments.
• Keep the reception area clean and conducive for clients.
• Introduce new beauty products to clients and educate them on their uses and benefits.
• Keep clients updated on currently available promotions and discounts in services offered and process payments.
• Assist in getting client feedback on level of services delivered in order to improve on service delivery.

Qualifications
• Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum a year of work experience as a Spa Receptionist/ Or Desk Assistant in hotel operations.
• Excellent phone etiquettes and communicational skills are a must. More Detail