Customer Service Representative

Updated: May 09, 2024 04:11 AM GMT

Ocean Network Express

Genoa, Metropolitan City of Genoa

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities
• Communicate with customers via phone, email and Live chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Good written and spoken communication skills in English are preferable.

Are you passionate about exceeding customer expectations and driving operational excellence? Do you thrive in a fast-paced environment fuelled by digital transformation? If so, this Customer Care Export Coordinator role at ONE Italy is for you!

In this vital role, you'll play a key part in ensuring seamless export experiences for our valued customers. You'll... More Detail