Customer Service Specialist
Updated: May 10, 2024 08:55 AM GMT
Ocean Network Express
Genoa, Metropolitan City of GenoaThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
• Communicate with customers via phone, email and Live chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms
Qualifications
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Good written and spoken communication skills in English are preferable.
Are you passionate about exceeding customer expectations and driving operational excellence? Do you thrive in a fast-paced environment fuelled by digital transformation? If so, this Customer Care Export Coordinator role at ONE Italy is for you!
In this vital role, you'll play a key part in ensuring seamless export experiences for our valued customers. You'll... More Detail
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