Front Office Associate

Grand Victoria The Fern Resort & Spa, Panchgani

Panchgani, Maharashtra

Company Description

Experience the serenity, relax and rejuvenate amidst thin air, high mountains, and greenery at Grand Victoria The Fern Resort & Spa, located in Panchgani.

Role Description

This is a full-time on-site role as a Front Office Associate at Grand Victoria The Fern Resort & Spa in Panchgani. The Front Office Associate is responsible for various day-to-day tasks, including phone etiquette, receptionist duties, customer service, and check-in.

Qualifications
• Strong communication skills
• Experience in phone etiquette, receptionist duties, and customer service
• Ability to handle check-in processes
• Excellent interpersonal skills
• Proficiency in English and local language
• Attention to detail and problem-solving abilities
• Prior experience in a similar role is preferred
• Bachelor's degree in Hospitality or related field (preferred) More Detail

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