Customer Service Representative

Updated: May 13, 2024 06:14 PM GMT

Yellow Social Interactive

St John's

Description

YSI is a super fast-growing social gaming business with offices in Gibraltar, Antigua and a global remote talent pool. We are looking for exceptional, smart talent striving to be number one.

About The Role

To be successful in this role, you should be an excellent communicator who's able to earn our customer trust and go above and beyond to offer the best solution. You will be part of the Customer Support Team and will be required to deal with customers contact via – email, live chat and phone calls.

We are offering support 24/7 and the successful candidate will work on a weekly rotation – including weekends and public holidays.

If you enjoy working in a fast-paced environment, wearing lots of hats, and delighting customers, you’ll fit in perfectly.

Areas of Responsibility:
• Serve customers by providing product and service information and resolving product and service problems.
• Maintain customer records by updating account information.
• Resolve product or service... More Detail