VIP Host

Yellow Social Interactive

St John's

Description

The VIP Host is responsible for providing exceptional VIP service to our distinguished VIP clientele. The VIP Host will use various communication channels to enhance customer satisfaction, foster loyalty, and contribute to revenue growth. This role involves actively engaging with VIP customers, supporting Account Managers, providing feedback for campaign improvement, and meeting productivity and quality targets.

Responsibilities:
• VIP Customer Communication: Engage with VIP customers through phone calls, emails, and social media to deliver personalized and proactive service. Respond promptly to VIP inquiries, requests, and concerns, ensuring a high level of customer satisfaction. Proactively reach out to VIP players to enhance their overall experience and increase their lifetime value.
• Supporting Account Managers: Assist Account Managers in their daily activities, such as contacting promotion winners and acknowledging VIP birthdays. Collaborate with Account Managers... More Detail

Apply Now

Similar Jobs

Companies Hiring in Saint John's, Saint John

Door78

United Nations Development Programme (UNDP)

TMCS Limited

Richards & Company, Antigua and Barbuda Attorneys

Axcel Finance Ltd.

Luxurium Spa

Black Pen Recruitment

Eve Anderson Recruitment Limited

United Nations Entity for Gender Equality and the Empowerment of Women (UN WOMEN)

Cobblestone Energy

UNDP Careers

UNDP

Antigua & Barbuda Ship & Yacht Registry

Caribbean Water Treatment Ltd.

MASA Assist International

Tropical Shipping

Johnson Gardiner

Digicel

C&W Business

The Home Depot