Onsite-Support Specialist

Hitachi Careers

Sevlievo, Bulgaria

Description

Your responsibilities:
• Management of facility & factory network, servers, & hardware; liaison to IT vendors to ensure business continuity;
• Troubleshoot issues throughout facility & with remote users along with: Printers – manage supplies, provide troubleshooting, & coordinate with technicians; Phones – assist end users with setup of mobile devices, including MFA, Wi-Fi, and email along with managing hardware and setup for internal Cisco phones;
• Accounts – manage use & upkeep of shared user accounts;
• Factory PCs – manage deployment of hardware and setup of various types of software;
• Network – assist with adding or modifying network connections & cabling;
• Hardware – assist & manage various cabling and peripherals for user workstations;
• Work with multiple teams on IS & IT needs for integration of new devices & machines;
• Provide documentation of issues, solutions, and potential problems;
• Provide ad-hoc training to IT users on common IT matters and guide them... More Detail

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