SAP Success Factors Consultant

IQ Solutions

Atyrau

Responsibilities:
• Define the activities for the security area for the SuccessFactors initiative
• Effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention
• Drive quarterly execution of strategic global initiatives which have been identified as target areas for improving customer experience and customer satisfaction
• Lead all aspects of initiative planning and execution ensuring that service delivery excellence is incorporated into each facet of the program, especially each interaction with our customers
• Provide day-to-day management and oversight to the project team(s) accountable for delivering on these initiatives
• Build relationships and partner with teams cross-functionally as needed to ensure successful initiative execution and impart delivery excellence practices through these partnerships
• Identify and report on success metrics for each initiative
• Accurately distinguish which issues are... More Detail

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