Customer Care Executive
Updated: May 16, 2024 10:46 AM GMT
Gamage Recruiters
Katunayake• Job Summary:*
We are seeking a dedicated and proactive Customer Care Executive to join our team. The ideal candidate will be responsible for delivering exceptional customer service experiences to our clients. As a Customer Care Executive, you will interact with customers to handle inquiries, resolve issues, and ensure overall satisfaction. This role requires strong communication skills, problem-solving abilities, and a customer-centric mindset.
• Key Responsibilities:*
- Respond promptly to customer inquiries via phone, email, or chat, maintaining a professional and courteous demeanor at all times.
Must have 2-3 Previous experience in customer service, preferably in a call center or similar environment, is required.
Candidates should have a proven track record of delivering exceptional customer service and resolving customer issues effectively.
Empathy and patience are crucial qualities for a Customer Care Executive. Candidates should be able to understand and empathize with... More Detail
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