Customer Service Agent (CPT)

Safair (Pty) Ltd

Wellington

Safair Operations, operating as FlySafair, has a vacancy for a Customer Service Agent at our Cape Town International Airport. The successful applicant will report to the Manager: Base Airport

Responsibilities
• Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
• Assist customers when there are flight disruptions and/or cancellations;
• Handle and safeguard of confidential information;
• Address any complaints in a professional and timeous manner;
• Escalate any problematic issues to the Supervisor on duty;
• Provide professional Customer service at all times.

REQUIREMENTS:
• Grade 12;
• Airport experience and ticket sales within an aviation concern;
• Able and willing to work on weekends, public holidays, flexible hours, and shifts, as and when required;
• Computer proficiency including Word, Excel and Outlook);
• Excellent understanding of delivering great customer... More Detail

Apply Now

Similar Jobs

Companies Hiring in Wellington, Western Cape

Switch Recruit

Tonkin + Taylor

Watershed Consulting

Dynexity

InteliGro (Pty) Ltd

Habit Health

Absa Group

Secondments

MAST Recruitment

Latitude Resource

SydSen

Red Rock Recruitment

Merand Recruitment

WastePlan

ClarkHouse

RareCruit

Hire Resolve - EMEA (Hire Talent, Contact us)

The I & O Psychology Hub

The Vine Partners (Pty) Ltd

Objective Personnel