Customer Support Executive (South Indian Language)

Updated: May 17, 2024 10:21 AM GMT

Venturesathi

Rourkela, Odisha

Job Summary: As a Customer Support Executive, you will be responsible for handling outbound customer inquiries via phone, email, and other communication channels. Your primary goal will be to assist customers with their questions, resolve issues, and ensure a positive experience. The ideal candidate should possess excellent English, South Indian language (Tamil, Telugu, Kannada, Malayalam) -speaking and writing skills, exceptional interpersonal abilities, and a passion for delivering outstanding customer service.

Key Responsibilities:

1. Handle customer inquiries via, chat and email with professionalism and courtesy.

2. Maintain high customer satisfaction by ensuring inquiries are handled efficiently and effectively.

3. Maintain records of customer interactions, transactions, and relevant details.

4. Develop a deep understanding of the company's services, and policies to provide accurate information to customers. Stay updated on service changes, updates, and new offerings.

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