Customer Engineer

Updated: May 19, 2024 06:13 PM GMT

Voli_Agency _LLC

Johannesburg

Responsibilities:
• Design and implement technical solutions using the Enode API based on customer needs.
• Advise customers on product architecture and best practices for API usage.
• Provide ongoing technical support, including debugging and issue resolution.
• Proactively identify and implement fixes and improvements in the Enode codebase.
• Champion new products and features based on customer feedback.
• Drive internal projects to enhance the customer experience.

About You:
• 2+ years of relevant experience in customer engineering or user-oriented software engineering.
• Proficient in managing technical client relationships and diving into codebases.
• Experience in managing complex software projects with internal and external stakeholders.
• Strong communication skills, with the ability to explain technical concepts effectively.
• Agile and adaptable, thriving in a dynamic environment.
• Nice to have: Experience in a technical role at a third-party API company.

What We Offer:
•... More Detail